EN Plug5 Pure

I have questions about using the device

Do I need a special cable to charge my device?

No. Any standard USB cable with a suitable plug for your device can be used.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/do-i-need-a-special-cable-to-charge-my-device

Is the state of charge of my device battery relevant?

Yes, a fully charged smartphone requires less power and therefore charges at lower riding speeds than a device that charges and operates simultaneously.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/is-the-state-of-charge-of-my-device-battery-relevant

Can I simply charge a device without operating it at the same time?

Yes, when charging devices, we recommend switching them off for faster charging. Here, too, the charging performance depends on your device and its battery.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/can-i-simply-charge-a-device-without-operating-it-at-the-same-time

Will frequent stops at traffic lights or in city traffic damage my smartphone battery?

Not if your device uses a modern lithium ion or polymer battery. Although these only have a certain number of charging cycles, it is irrelevant whether the battery is charged in one go or in many small steps. If, however, you are frustrated by notifications when a device starts and stops charging, we recommend the use of the Plug5 Plus or our buffer battery "Smart Power Pack II", which enables continuous charging.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/will-frequent-stops-at-traffic-lights-or-in-city-traffic-damage-my-smartphone-battery

The LED of the plug does not light up, even if something is plugged in.

Check that the wiring is correct - see the user manual. Also check that the dynamo contacts are connected correctly.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/the-led-of-the-plug-does-not-light-up-even-if-something-is-plugged-in.

My device changes quickly between charging and not charging. Why is that?

First, check if your light's on. If this this case the light has higher priority. Alternatively, in this case your device may require too much power which cannot be generated by the dynamo hub. We recommend using the Plug5 Plus or the Smart Power Pack.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/my-device-changes-quickly-between-charging-and-not-charging.-why-is-that

Which devices can I use the Plug5 Pure with?

The Plug5 Pure can theoretically be used in combination with any device that is capable of external USB operation or which can be charged via USB and operated simultaneously.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/which-devices-can-i-use-the-plug5-pure-with

Can I charge/operate an iPhone or other smartphone on Plug5 Pure?

Yes, you can use it with an iPhone without a special charging cable. The exact functionality and charging capability of your smartphone depends on the power requirements of your device.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/can-i-charge/operate-an-iphone-or-other-smartphone-on-plug5-pure

Can I use the Plug5 Pure incorrectly and damage my device as a result?

No, as long as your device meets the USB specification.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/can-i-use-the-plug5-pure-incorrectly-and-damage-my-device-as-a-result

Is the Plug5 Pure waterproof or protected against splashing water?

The electronic unit of the Plug5 Pure is waterproof, the USB plug is protected against splashing water by the rotary door. The connector itself is not pretected when a device is plugged in. Avoid high pressure and streaming water at all costs.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/is-the-plug5-pure-waterproof-or-protected-against-splashing-water

Is there a minimum speed at which the Plug5 Pure operates?

This is very low with the Plug5 Pure, approx. in the range of 10km/h. But the charging current depends on your riding speed.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/is-there-a-minimum-speed-at-which-the-plug5-pure-operates

Can the Plug5 Pure be upgraded to Plug5 Plus?

No, this is not possible.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/can-the-plug5-pure-be-upgraded-to-plug5-plus

Can I charge a Powerbank with the Plug5 Pure?

We recommend the Smart Power Pack and we have not tested other Powerbanks.

https://cinq.de/en/en-plug5-pure/i-have-questions-about-using-the-device/can-i-charge-a-powerbank-with-the-plug5-pure

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