EN Plug5 Pure

I have general questions about the product

What is the Plug5 Pure?

The Plug5 Pure is a USB power supply which is powered by a bicycle’s dynamo hub.

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What is the Plug5 Pure’s intended use?

The Plug5 Pure can be used on cycling tours of all kinds. There are no restrictions regarding the range of use, i.e. it can be used on trekking, touring, city and gravel bikes as well as on mountain bikes.

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Can the Plug5 Pure be used on e-bikes?

Not wired-in directly. The Plug5 Pure is powered by alternating current, as provided by a dynamo hub. It is not possible to connect it to the DC power supply of an e-bike battery. If your e-bike is equipped with a dynamo hub this can of course be connected.

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Why doesn't the Plug5 Pure have an integrated buffer battery?

The Plug5 Pure without internal battery allows flexible mounting options on all kind of bikes. The Plug5 Pure  is our device with integrated buffer battery.

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Is there an external buffer battery?

Yes. The Cinq Smart Power Pack buffer battery is optimally tuned for operation with Plug5 Pure. 

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Is the Plug5 Pure protected against theft?

Yes, since the Plug5 Pure is bolted to the bike, it cannot simply be removed. For further theft protection we recommend the use of Hexlox.

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Can I operate the Plug5 Pure together with a lighting system?

Yes, if the Plug5 Pure is connected parallel to the light. It is important to note that both the light output and the power of the plug are reduced if both consumers are switched on at the same time. Therefore we recommend "either/or" operation.

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I have questions about using the device

Do I need a special cable to charge my device?

No. Any standard USB cable with a suitable plug for your device can be used.

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Is the state of charge of my device battery relevant?

Yes, a fully charged smartphone requires less power and therefore charges at lower riding speeds than a device that charges and operates simultaneously.

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Can I simply charge a device without operating it at the same time?

Yes, when charging devices, we recommend switching them off for faster charging. Here, too, the charging performance depends on your device and its battery.

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Will frequent stops at traffic lights or in city traffic damage my smartphone battery?

Not if your device uses a modern lithium ion or polymer battery. Although these only have a certain number of charging cycles, it is irrelevant whether the battery is charged in one go or in many small steps. If, however, you are frustrated by notifications when a device starts and stops charging, we recommend the use of the Plug5 Plus or our buffer battery "Smart Power Pack II", which enables continuous charging.

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The LED of the plug does not light up, even if something is plugged in.

Check that the wiring is correct - see the user manual. Also check that the dynamo contacts are connected correctly.

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My device changes quickly between charging and not charging. Why is that?

First, check if your light's on. If this this case the light has higher priority. Alternatively, in this case your device may require too much power which cannot be generated by the dynamo hub. We recommend using the Plug5 Plus or the Smart Power Pack.

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Which devices can I use the Plug5 Pure with?

The Plug5 Pure can theoretically be used in combination with any device that is capable of external USB operation or which can be charged via USB and operated simultaneously.

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Can I charge/operate an iPhone or other smartphone on Plug5 Pure?

Yes, you can use it with an iPhone without a special charging cable. The exact functionality and charging capability of your smartphone depends on the power requirements of your device.

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Can I use the Plug5 Pure incorrectly and damage my device as a result?
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Is the Plug5 Pure waterproof or protected against splashing water?

The electronic unit of the Plug5 Pure is waterproof, the USB plug is protected against splashing water by the rotary door. The connector itself is not pretected when a device is plugged in. Avoid high pressure and streaming water at all costs.

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Is there a minimum speed at which the Plug5 Pure operates?

This is very low with the Plug5 Pure, approx. in the range of 10km/h. But the charging current depends on your riding speed.

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Can I charge a Powerbank with the Plug5 Pure?
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I have questions about technology

Can I disable Plug5 Pure?

No. The Plug5 Pure needs virtually no power if no device is plugged in.

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What does it mean when the LED is on?

The LED indicates that the dynamo has enough power to supply the USB port when no device is plugged in. When the device is plugged in, a pulsing LED means that the device is supplied with sufficient power.

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At what speeds does the Plug5 Pure function?

This depends on various factors, including the hub dynamo used or the wheel size. The smaller the wheel, the lower the required speed. The Plug5 Pure provides from approx.12km/h enough power to operate or charge a Smartphone or a GPS device.

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How much power does the plug provide?

The power provided depends on the speed. The Plug5 Pure provides a maximum of 700 mA from about 12 km/h.

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Which dynamo hubs are suitable for use with the Plug5 Pure?

The dynamo should provide a power of 3W at a voltage of 6V. Older rim or tire models and 1.5W dynamos usually do not deliver enough power.

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Why is the connector USB-C?

We use a USB-C connector, because it allows a more compact design and the connector can be connected in any orientation.

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I have questions about assembly

Do I need special tools for assembly?

No. When retrofitting your existing bike, note the removal/modification of the Star-nut. On our Youtube channel you will find a video on how to remove it.

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Can I adjust the headset preload?

Yes, simply adjust the headset preload as you would on a normal topcap / Ahead system.

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In which bikes can I install the Plug5 Pure?

In any bike with a stem that meets the 1 1/8" standard, except for bottom closed carbon forks. The Plug5 Pure cannot be used on bikes with Speedlifter, as it is not possible to run cables through the head tube.

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How do I connect the Plug5 Pure to the dynamo hub?
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Can I install the Plug5 Pure by myself?

Yes, but in case of any doubt you should have the installation carried out by a dealer or specialist.  With some manual skill and the appropriate tools listed in user manual, installation should not be a problem.

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What do I have to pay attention to during assembly?

The USB socket of the Plug5 Pure should be facing forward during installation. In this orientation it is optimally protected against impact damage when the bicycle falls down. The Plug5 Pure should be kept in this orientation even if you turn the handlebars for transport. If the Plug5 Pure rotates during this process, it is possible to damage the wiring.

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Is there a special Star-nut?

Yes, included with the Plug5 Pure is an Aheadset expander. This simplifies assembly as well as installation and removal. When retrofitting your existing bike, note the removal/modification of the star-nut.

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