EN Plug5 Plus
I have questions about using the device
The Plug5 Plus can theoretically be operated in combination with any device that is capable of external USB operation or can be charged and operated simultaneously via USB. However, we cannot give any guarantee compatibility as all devices behave differently.
This is possible thanks to our Auto-Light-Switch function. This automatically switches between operating modes "with" and "without" lighting. The simultaneous operation of lighting and charging function is possible, though the buffer battery in the Plug5 Plus is supplied with minimal power.
The maximum charge current is 1.2 amperes.
This is a software bug that occurs in a small batch of Plug5 Plus and is fixed by a software update. In this case, please contact our support, they will provide further instructions.
In this case your Plug5 Plus is defective. Please contact our support team.
We recommend our own Cinq USB-C cables. These are available in different versions in our online shop.
The Plug5 Plus can be operated from -15°C to 60°C.
Yes. A fully charged smartphone needs very little power. As a rule, the charging curves of smartphones are regressive.
Yes, when charging devices, we recommend switching them off for faster charging.
No, as long as your device meets the USB specification.
The power module of the Plug5 Plus is waterproof, the USB plug is protected against splashing water by the Rotary Door. Avoid high pressure water and water steams at all costs.
Splash water protection is only provided when the Rotary Door is closed.
Water may get onto the USB contacts or bridge the inner contacts. Usually the plug will work again after drying. To speed up the process, we recommend dismantling the Topcap and drying it indoors.
Please refer to the instruction manual.